Archive for the 'Research' Category

Re-Democratizing the Third Place

In the 1989 book The Great Good Place, sociologist Ray Oldenburg mounted a best-selling advocacy of the Third Place. He argues Third Places, semi-public places where people can voluntarily gather beyond the realm of home (first) and work (second), are the heart of a community’s social vitality and the grassroots of a democracy. For example the corner coffee shop or the neighborhood pub. Oldenburg denounces the exclusion of such spaces from the gated cul de sacs, strip malls and suburban residential sprawl of post war America.

Over the past 2 decades Oldenburg’s lament has been heard. Third Spaces have re-emerged on the other side of suburban flight, but singing to a different tune. Realizing the benefits, mainstream marketing has energetically embraced the Third Place concept. New Urbanist developments have written semi-public gathering places into their manifesto for city renewal. These New Third Spaces masked by brandscaping have arrived. Coffee shops masquerade as art galleries, trendy retail stores pose as museums and markets have morphed from mandatory stopping points into social rendezvous points. Additionally corporations such as Starbucks and Whole Foods have openly adopted the “Third Space” as a part of their brand. Largely concerned with extracting dollars, New Third Spaces are intentionally designed so you will feel comfortable for a short time, but soon you’re compelled to buy or consume something. New Third Places, under the corporate eye, successfully achieve the ambiance of a genuine Third Place, but don’t assume the responsibility of building community or enabling relationships.

Truly healthy Third Spaces offer a safe haven for community to thrive. They act as a catalyst for new acquaintances and tend to widen ones social spectrum beyond the standard circles established by profession and class. Oldenburg states that in a healthy Third Place, a newcomer feels at home, and is often engaged in easy dialogue with others. True Third Places offer an informal, comfortable, non-assuming and democratic mixing of ages and classes to form the heart of healthy communities.

Piazza Campo dei Fiori, one of Rome’s many Third Spaces.

My formative years were spent deep in the circa 1980’s suburbs absent of place-based community. Since then I have felt thirst for community around place that just didn’t exist. Now, one of the things I enjoy about living in an urban environment is the intimacy and variety of semi-public spaces, but I still feel a general lack of place-based community. For a portion of graduate school I lived in Rome. One wonderful aspect about this city is the plethora of public piazzas. Residents here seem to have an innate understanding of public space and the importance of community around it. I spent countless nights in the piazzas hanging out, talking with strangers, making new friends, etc. Never was there pressure to consume or buy anything, never was I bothered for loitering. Unfortunately many US cities are not designed with great egalitarian social spaces. As a result the importance on place and community together is fundamentally different, and somewhat dysfunctional. So..

Can we use technological innovation to create, reclaim, and re-democratize Third Spaces?
Is it possible to create an egalitarian layer upon which Third Space community can thrive?
Is it possible for this layer to stand side-by-side and/or in opposition to the structured corporate interior?

We believe so.

Our next app… and the mobile biz

Well, now that Techstars is over we’re pretty busy with our product roadmap. In the last post we talked a little bit about the Brightkite platform. There’s really nothing else like it out there and we think it’ll be a big hit with developers who want to create their own location based services. But that doesn’t mean we’re not building our own services. In fact, we’ve already built a few. Over the summer we worked on a few projects including 1) a location-based chat application that works via SMS, 2) a text-to-screen application (we call it placestreaming) and 3) a small app for Facebook called “Where are you”.

Those were all pretty useful apps but they were always meant as proof of concepts. Basically, what we learned is “yep, there’s a good reason to have a platform that lets you use multiple applications.”

Our next app is really the heart of it all. I won’t say too much about it right now but lets just say it’s a way to “tie it all together”. I know that’s pretty vague but we’ll talk a lot more about it soon.

In the meantime, you might want to check out some of the stuff that’s been happening in the mobile space. So much this past week!

Back in 1999 - 2001 I worked for a small startup called Indiqu. It was one of the first mobile content services companies and I got to see how dealing with big carriers can be both highly lucrative or disastrous for a small company. Back then there was a lot of excitement around the business deals and products being launched but very little consumer adoption. The result? Another bubble.

It’s amazing to see the space starting to heat up again, and this time I think there’s some really smart minds and money indicating that it’s for real this time.

In case you missed Techcrunch’s post on the Holy Grail for Mobile Social Networks, have a read. Arrington basically says location is the missing component from making these apps really amazing. It also looks like Mig33 and Mocospace combined have over 8 million users… that’s great to see.

There’s also been a lot of news this past week regarding Mobile Marketing. First off Google just announced AdSense is now available for mobile apps. This is huge news for those companies developing apps for mobile devices because it means they can start making money without having to establish advertising deals themselves.

If you haven’t been keeping up with Nokia, they’ve been making some pretty big changes. They’ve been aggressively shifting their focus from just being a hardware company to becoming a mobile services play as well. Along those lines they just acquired Enpocket, a mobile advertising firm. This is another indicator that mobile advertising is indeed growing.

Finally, the Kelsey Group just published a U.S. Mobile Marketing Forecast 2006-20012. If you can get your hands on it, there’s a lot of great data there. The main takeaway points I had were that 1) the mobile advertising market in the US will grow to $1.4 Billion by 2012 and that 2) there are concrete factors that they believe are strong indicators that the growth is for real this time.

And that’s just in the US… As far as worldwide mobile marketing goes, ABI Research sees the space already worth $3 Billion now and growing to $19 Billion by 2011.

We love being in this space right now…